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Terms and Conditions Dudley ProFit + Rewards Scheme


    The 'Scheme' website is owned by Thomas Dudley Limited, a company registered in England and Wales under company number 2399487 and with its registered office at Dauntless Works, PO Box 28, Birmingham New Road, Dudley, West Midlands DY1 4SN.

    Thomas Dudley Limited is committed to protecting your privacy. We use the information we collect about you to provide you with sales information and a more personalised visiting experience. This privacy statement does not affect your rights under the Data Protection Act 1998. If you have any queries or comments about this privacy policy please contact us at ProFit@thomasdudley.co.uk

    This privacy policy tells you:-

    • What personal data of yours is collected by Thomas Dudley Limited;
    • With whom Thomas Dudley Limited may share information;
    • Our security procedures to protect against loss, misuse, or alteration of information under our control;
    • Your rights in connection with your personal data;
    • How you can obtain a copy of the personal data we hold about; and
    • How you can correct any errors in and update the information we hold on you.

    Please read this policy carefully before using the 'Scheme' website as by providing your personal details to us you consent to its use in accordance with its terms. If you do not wish for us to process your personal information in the manners described in this privacy policy please do not submit your information to us.


    In order to register for and partake in the Scheme, you will be asked to provide your email address, password, name, company name, telephone number, address and postcode. We will also collect details of the number of Rewards Points you have collected and any gifts that have been claimed. We use the information we collect about you to personalise your website visit. If you choose to provide any information via the 'Scheme' website or Dudley ProFit + Rewards Scheme points card, we may store information provided for use in connection with the 'Scheme', our business administration, marketing, analysis and risk assessment. This data may be aggregated with other data stored by us for similar purposes.

    The website is managed by Thomas Dudley Limited.

    We may also use the information we collect about you to notify you of important functionality changes to the 'Scheme' website. Thomas Dudley Limited is committed to providing you with information, products and services which you require and as a valued customer we would like to keep you informed about new product launches, developments, new services, newsletters and bulletins and special promotions we think you will find interesting. We may also share your personal data with other companies in our group so they can use it for the same purposes. By disclosing your personal data to us and clicking the 'submit' button you consent to us processing your personal data in this way. You may withdraw your consent at anytime by contracting us at ProFit@thomasdudley.co.uk.

    From time to time, this 'Scheme' website may include links to other websites. We may not be operating the linked sites and we do not endorse the contents, views or products of linked sites. We do not accept any responsibility for use of such linked sites. You are advised to use linked sites with caution and with due regard to any terms of use on those sites. If you transfer to other sites by using a link from our site to theirs we may receive aggregate or otherwise anonymous statistical information about your trip to these sites. We treat this information with the same care as we treat other information that you entrust to us but Thomas Dudley Limited is not responsible for the privacy policies or content of such website and we advise that you consult the privacy policy displayed on such sites.

    When you enter the 'Scheme' online or using the Dudley ProFit + Rewards Scheme points card, we may ask you for your name, position, company name, address, telephone number and e-mail address so we can administer the 'Scheme'.

    We or third parties with whom we have shared your information may contact you by post, email or telephone (depending on the information you have provided). By providing us with your details you consent to us and such third parties contacting you by fax, email, SMS, post and telephone for direct marketing purposes. As above, you may withdraw your consent at any time by contacting us at ProFit@thomasdudley.co.uk. We do respect your privacy and we would like to ensure that we are complying with your wishes in how we contact you.

    For training purposes, some telephone calls may be monitored and recorded.


    You may request copies of the data we hold about you. Please send such requests to: ProFit@thomasdudley.co.uk. You will have to pay a small official fee.


    Any data collected will be held by Thomas Dudley Limited. We will take steps to ensure that suitable precautions are in place to prevent unauthorised or accidental access to or erasure of any of your data which it holds.

    We will hold the data we collect for a reasonable period of time and we will take precautions to prevent unauthorised or accidental access to or erasure of any of your data which we may hold.


    Thomas Dudley Limited is committed to the security of customer information and personal data. We take all such precautions to protect all of the customer data we have collected as you would expect of a prudent and responsible organisation. We have measures in place such as password protection to protect our customer database and access to this database is also restricted internally to prevent unauthorised or accidental access to data.

    Thomas Dudley Limited takes precautions with customer information and personal data, however, except in the case of death or personal injury resulting from our negligence, we do not accept responsibility for or any liability resulting from any security breaches which may occur.


    Thomas Dudley Limited does not sell, trade, or rent your personal information however we may choose to do so with trustworthy third parties in the future. We may also share your personal information with third party suppliers in order to enable you to redeem any Reward Points that you have accumulated as part of the Dudley ProFit + Reward Scheme.